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Ordering : refunds & cancellations
What is your refund policy?
Any product can be returned to us within 60 days of reception, subject to the following terms and conditions. However, WE DO NOT ACCEPT RETURNS ON PRODUCTS THAT WERE NOT PURCHASED FROM THIS WEBSITE.
1) No returns accepted without a Return Merchandise Authorization (RMA) number.
2) Request for RMA# must be done within 60 days of receiving package. RMA# must appear on the package returned for refund processing.
3) All returned merchandise must be received within 30 days of issuance of RMA#.
4) Return shipping cost at customer's charge.
5) Shipping fees are not refundable.
6) Refunds are processed upon receipt of returned goods and will be done within 10 working days thereof.
For all returns, please contact us as : . (A response will be sent within 24h – 72h upon receipt)
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